Do you ship internationally?

No. Lexor Miami currently ships only within the 48 contiguous United States. We do not ship to Alaska, Hawaii, Puerto Rico, APO/FPO/DPO addresses, freight forwarders, or international addresses, and we cannot accept payments originating outside the U.S.

How long does shipping take?

Standard U.S. shipping takes 4–7 business days ($6.95). Express shipping (2–3 business days guaranteed) starts at $11.95, and 1–2 business day shipping starts at $15.95. Tracking information is provided with every order.

Is shipping free?

Yes — free shipping applies to all U.S. orders over $150. Orders under $150 have standard shipping and handling fees.

Is Lexor Miami an authorized dealer?

Yes. Lexor Miami is an authorized retailer for every brand we carry, including Cartier, Seiko Luxe, Tissot, Balmain, Hamilton, and more. Unlike grey-market or unauthorized resellers, we source every product directly through official brand distribution channels — never from third-party marketplaces or unverified suppliers.

How can I verify my watch or sunglasses are genuine?

Every item ships with its original serial number or reference number intact, original manufacturer packaging, and — where applicable — a certificate of authenticity and warranty card. You can independently verify authenticity through the brand's own dealer locator (for example, Tissot's official authorized dealer page lists Lexor Miami directly).

Why are Lexor Miami's prices lower than the brand boutique?

As an authorized dealer, we're able to offer competitive pricing on in-stock, brand-new merchandise while still providing full manufacturer's warranty and 100% authenticity — the same protections you'd get at a brand boutique, without boutique overhead pricing.

What's included with my purchase?

Every order includes the original manufacturer packaging, documentation, and warranty card where applicable. See the specific product page for exact inclusions, since these vary slightly by brand and model.

What is your return policy?

You may return unopened, unused merchandise in its original condition and packaging within 30 days of delivery for a refund or exchange.

How do I initiate a return?

Email info@lexormiami.com with your order number to request a Return Authorization (RA) before shipping anything back. Once approved, we'll email you a prepaid return shipping label at no cost to you.

What if my item arrives damaged or incorrect?

Notify us within 3 business days of receiving your order at info@lexormiami.com. We'll arrange a full refund or a replacement of the same item, if in stock.

Are returns free?

Yes. Approved returns include a prepaid return shipping label at no cost to you.

Do your watches and sunglasses come with a warranty?

Yes. Every watch and sunglasses purchase includes the official manufacturer's warranty. Coverage terms vary by brand — most watches carry a 2 to 3-year warranty, noted on each individual product page.

Can I get my eyeglasses or sunglasses repaired?

Yes. Lexor Miami offers professional eyeglasses repair services, including frame adjustments, hinge repair, and lens replacement.

What happens if my watch battery dies or needs servicing?

Bring your watch to our Miami showroom or contact us to arrange service through the appropriate authorized service center for your brand.

How do I know designer sunglasses are authentic and not counterfeit?

Genuine designer sunglasses have crisp, precisely placed logo engravings, solid hinges, consistent lens tinting, and proper UV protection labeling. Buying from an authorized dealer like Lexor Miami removes the guesswork — every pair we sell is sourced directly and guaranteed authentic. Browse our full Sunglasses Collection.

Can I get prescription lenses in designer frames?

It depends on the model — some sunglasses are sun-only, while optical frames are prescription-ready. Each product page specifies whether the frame is Rx-compatible.

What's the difference between sunglasses sold online vs. in-store only?

Most of our catalog ships directly, but select limited or exclusive styles are marked "in-store only" and require a call, WhatsApp message, or in-person visit to purchase. This is noted clearly on each applicable product page.

Buying Watches

How do I verify a watch's serial number?

Every watch we sell retains its original serial or reference number. You can cross-check this number against the brand's official records or authorized dealer locator at any time.

What's the difference between buying from an authorized dealer and the grey market?

Authorized dealers like Lexor Miami source directly from the manufacturer, guaranteeing authenticity and full manufacturer warranty coverage. Grey-market or unauthorized sellers may offer lower prices but often can't offer the same warranty protection or guaranteed provenance.

Can I reserve a watch before buying?

Yes. For limited-availability or in-store-only models, you can call, message us on WhatsApp, or visit our showroom to reserve a piece. Explore current Limited Edition Watches.

Why Buy Luxury Watches & Designer Sunglasses From Lexor Miami?

Buying luxury products online requires trust. At Lexor Miami, we've spent more than two decades helping customers across the United States purchase authentic luxury watches, designer sunglasses, and fragrances with complete confidence.

Whether you're buying your first Swiss watch or adding a limited-edition timepiece to your collection, we provide the same level of service you'd expect from a luxury boutique—combined with competitive pricing and personalized support.

Authorized Dealer for Every Brand

Unlike many online retailers, Lexor Miami is an authorized dealer for every brand we sell.

That means:

• 
  100% authentic products
  
• 
  Full manufacturer's warranty
  
• 
  Original packaging and documentation
  
• 
  Products sourced directly from authorized distributors
  
• 
  No grey-market inventory